At Arogyam Bhumi Natural Farms, we are committed to delivering fresh, naturally grown, and high-quality products. Since our products are perishable and prepared using natural farming practices, we generally do not accept returns or offer refunds once an order has been confirmed and delivered.

However, if you experience any of the following issues, we will be happy to provide a fair and prompt resolution.

1. Damaged Product

If your order arrives damaged during transit:

♦ Please notify us within 48 hours (2 days) of delivery.

→ Share the following details:

    • Order Number

    • Copy or photo of the invoice

    • Clear photos of the damaged product

    • Photo of the outer packaging

    • Complete unboxing video (from opening the sealed package)

After verification, we will arrange a replacement of the affected product within 7–10 business days. If your shipment contains multiple products, only the damaged product will be eligible for replacement.

2. Missing Product

If any product is missing from your order:

♦ Inform us within 48 hours (2 days) of delivery.

→ Share:

    • Order Number

    • Copy or photo of the invoice

    • Photo of the outer package

    • Clear photos of all items received

    • Complete unboxing video

Once verified, we will promptly dispatch the missing product. Refunds will not be issued for missing products.

3. Spoiled or Defective Product

If you receive a spoiled or defective product:

♦ Notify us within 48 hours (2 days) of delivery.

→ Share:

    • Order Number

    • Manufacturing/Packing Date (if available)

    • Clear photos or videos showing the issue

Our team will carefully investigate the matter. If the claim is found to be genuine, we will replace the product or provide an appropriate resolution.

Natural Product Variations

Our products are naturally grown and traditionally prepared. As a result, slight variations in taste, colour, texture, aroma, or appearance may occur from batch to batch. These natural variations are not considered defects and are therefore not eligible for return, replacement, or refund.

Resolution Time

  • Customer queries are usually acknowledged within 24–48 business hours.

  • Approved replacements are generally dispatched within 7–10 business days.

Contact Us

For any concerns regarding your order, please contact our customer support team within the specified time along with the required details. We are committed to resolving every genuine issue fairly and ensuring your satisfaction.

Email: info@arogyambhumi.com

Phone: +91 70272-60009